FAQ's

1. What kinds of baby products does OneDiscount offer?

We offer a wide variety of baby essentials, including clothing, toys, feeding accessories, safety gadgets, wellness monitors, and more. Our products are handpicked for quality, safety, and usefulness—so you can shop confidently for everything your little one needs.

2. Are your products safe for newborns and infants?

Absolutely. Safety is our top priority. All of our products meet or exceed industry safety standards and are carefully tested or reviewed to ensure they're safe for babies and toddlers.

3. Do you still sell fetal dopplers?

Yes, we continue to carry select high-quality fetal dopplers. These devices allow expecting parents to listen to their baby’s heartbeat during pregnancy, using safe, low-frequency ultrasound technology.

4. Are OneDiscount fetal dopplers safe to use at home?

Yes, our fetal dopplers are safe for home use. They use sound waves significantly lower than a medical ultrasound and are approved by CE and 3C standards. However, they should never replace routine prenatal care or ultrasounds from your doctor.

5. When should I start using a fetal doppler during pregnancy?

Most parents can begin hearing their baby's heartbeat with a doppler around the 12th to 14th week of pregnancy. However, it varies depending on the baby’s position, placenta location, and other factors.

6. What types of baby toys do you sell?

We offer developmental toys for all age ranges—from soft plushies and rattles to Montessori-style learning toys and sensory play kits. All toys are age-appropriate and selected with developmental benefits in mind.

7. How do I know what clothing size to order for my baby?

We include detailed size charts on every clothing product page. If you're unsure, feel free to contact our customer service team with your baby's age, weight, and height—we'll help guide you.

8. What baby gadgets are popular in your store?

Some of our top-rated baby gadgets include bottle warmers, white noise machines, baby monitors, pacifier sterilizers, and smart thermometers. We're always adding new innovations designed to make parenting easier.

9. What is your return policy?

We offer a risk-free 14-day return policy. If you're not completely satisfied with your purchase, simply contact us and we’ll guide you through the return or exchange process.

10. How long does processing and shipping take?

  • Processing Time: Orders are processed within 24 hours (often faster).

  • Shipping Times:

    • United Kingdom: 5–10 business days

    • United States & Canada: 1–2 weeks

    • Other Countries: 2–3 weeks

11. Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping times may vary depending on location.

12. Can I track my order?

Absolutely. Once your order ships, you’ll receive a tracking number via email so you can follow its journey to your doorstep.

13. Is it safe to shop on your website?

Yes. Our website is encrypted with SSL security and we partner with trusted payment providers to ensure your data is secure.

14. Do you offer discounts or promotions?

Yes! We regularly offer discounts, bundle deals, and seasonal sales. Be sure to sign up for our newsletter to stay updated on the latest offers.

15. How can I contact OneDiscount?

We're here to help! You can reach us by phone at (347) 491-3841 or email us at onediscountstore@gmail.com. Our customer service team is available to assist with questions, product advice, or order issues.